Enhancing Business Efficiency with Enterprise Service Management
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In today's fast-paced digital landscape, organizations need to deliver seamless services, efficient workflows, and optimized IT operations. Here is where ESM comes into play. ESM extends the principles of IT service management (ITSM) across an organization, smooth operations, and enhancing productivity. Companies that adopt enterprise application management services and ESM can drive digital transformation, improve customer satisfaction, and reduce operational costs. What is Enterprise Service Management? Enterprise Service Management is the strategic approach to integrate service delivery across an organization. Service management principles that were traditionally applied in IT are now being extended to other departments, such as HR, finance, facilities, and customer support. By using automation, AI-driven workflows, and cloud-based platforms, ESM helps businesses run efficiently with minimal disruption. Brillio, the digital transformation leader, has been delivering Ente...